Warranty

All Eccremes watches include a two years international transferable warranty.

Our warranty covers any defect in material quality or workmanship that may occur with normal and reasonable use during the warranty period. In these cases, ECCREMES will cover the costs of repair/replacement of the product(s) and/or parts of products that prove to be defective under normal and reasonable use. The warranty period is valid through 24 months after the date of purchase.

WARRANTY EXCLUSIONS

This warranty does not apply to any costs, repairs, or replacements for the following:
1. Repairs necessitated by use other than normal and/or reasonable use.
2. Blemishes caused by normal wear and tear.
3. Damage resulting from negligence, misuse, abuse, accidents, or alterations.
4. Any damages that may arise after any unauthorized work is attempted.
5. Conditions, malfunctions, or damage not resulting from defects in material or workmanship.

It’s our genuine hope that your ECCREMES watch will be with you for life. If you encounter a problem with your watch, we’ll do our best to help. Out of warranty repairs will be subject to a reasonable service charge.

If you are experiencing issues with your watch, please contact info@eccremes.com.